Samadhan

Samadhan is a citizen grievance redressal app letting residents file complaints on civic issues - sanitation, water, electricity, roads, public safety - with photos, videos, and location tagging. Each complaint auto-routes to the right department, while verified social workers and NGOs can pick up cases and coordinate ground-level resolution alongside officials. Citizens track status and resolution evidence in real time and rate outcomes, and administrators get dashboards to spot recurring issues and department performance. Role-based access keeps reporting authentic and accountable.